89000 Privacy Policy — User Data Protection
Your privacy is our priority. This document clearly explains how the 89000 platform collects, uses, stores, and protects your personal information as a Malaysian user.
This policy applies to all 89000 platform users. Last updated: January 2026.
1. Information We Collect
When you use the 89000 platform, we collect several categories of information to ensure our services function properly and securely. The information collected includes:
Account Information
During registration, we collect your full name, phone number, email address (if provided), and an encrypted password. This information is required to verify your identity and enable secure access to your account.
Device & Browser Information
We record device type, operating system, browser type, IP address, and screen resolution when you access the platform. This data is used to optimise the user experience and detect suspicious activity.
Payment Information
To process deposits and withdrawals in MYR (RM), we retain transaction records including payment method, amount, and timestamp. Full card or bank account details are not stored directly by 89000 — we use third-party payment processors that comply with industry security standards.
Usage Data
We record gameplay activity, pages visited, session duration, and interactions within the platform. This data is used to improve our services, detect fraud, and ensure compliance with platform policies.
2. Purpose of Data Use & Cookies
How Your Information Is Used
89000 uses the information collected for the following purposes:
- Processing user registration, login, and identity verification.
- Processing deposits and withdrawals in MYR and sending transaction notifications.
- Providing customer support and responding to enquiries.
- Detecting and preventing fraud, money laundering, or misuse of the platform.
- Sending promotional content and platform updates (you may opt out of marketing communications at any time).
- Complying with legal obligations and requests from authorised regulatory bodies.
Cookies & Tracking
The 89000 platform uses cookies and similar tracking technologies to enhance the user experience. The cookies we use include session cookies (to maintain your login state), preference cookies (to remember your settings), and analytics cookies (to understand how users interact with the platform).
You can manage or block cookies through your browser settings. Note that blocking certain cookies may affect platform functionality. We do not use third-party cookies for advertising purposes without your knowledge.
3. Data Storage & Security
89000 applies SSL (Secure Socket Layer) encryption to all communications between your device and our servers. This means all transmitted data — including login credentials and transaction details — is encrypted and cannot be intercepted by unauthorised parties.
Your personal data is stored on secured servers with strict access controls. Only authorised personnel have access to sensitive user information, and all access is continuously monitored. We conduct regular security audits to ensure our systems remain protected against the latest threats.
Your account information is retained for the duration your account remains active, and for a defined period after account closure to meet legal requirements. After that, any data no longer needed will be securely deleted or anonymised.
4. Sharing Information with Third Parties
89000 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. However, there are limited situations where information sharing may occur:
- Payment Processors: We share necessary transaction information with third-party payment providers (such as FPX or TNG gateways) for the purpose of processing deposits and withdrawals in MYR. These providers are subject to their own privacy policies and security standards.
- Regulatory Authorities: We may disclose information to government authorities or law enforcement when required by law, court order, or official investigation.
- Technology Service Providers: Service providers who assist in operating our platform (such as hosting and analytics services) may have limited access to the data needed for their services. All such parties are bound by strict confidentiality agreements.
Outside of the situations above, your information will not be shared with any party without your consent.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 89000 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold on your account.
- Right to Rectification: If your information is inaccurate or out of date, you may request that we update it. Basic details such as your phone number can be updated through your account settings.
- Right to Erasure: You may request the deletion of your account and personal data, subject to legal obligations that require us to retain certain records for a specified period.
- Right to Withdraw Consent: You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team.
Changes to This Policy
89000 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. Any material changes will be communicated via an in-platform notice or email (where applicable). The date of the most recent update will always be shown at the top of this page. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Us
For any enquiries regarding this Privacy Policy, data access requests, or complaints about how your information is handled, please contact the 89000 support team by email at: support at 89000.im or via the in-platform live chat. You may also refer to the FAQ us for further information.
Questions About Your Privacy?
The 89000 support team is available to help you understand how we handle your data. Contact us or visit our FAQ page for more information.